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THE GLOW CODE

Our Policies & Standards

At LashOut Beauty Bar, we are committed to providing a luxury experience built on professionalism, respect, and quality service. Please review our policies before booking your appointment.

1. LATE CANCELLATIONS

We understand that emergencies happen. If you need to cancel or reschedule your appointment, we ask that you notify us at least 24 hours prior to your appointment time. Cancellations that do not meet this requirement will result in a fee equal to 50% of the scheduled service.

2. LATE ARRIVALS

We strive to avoid long waiting periods and to provide every client with an exceptional experience. If you are running more than 10 minutes late, please notify us as soon as possible. Your service may need to be adjusted to fit the remaining appointment time. If you arrive 15 minutes late or more, your appointment will need to be rescheduled.

3. NO-SHOW POLICY

Failure to show up for an appointment without notice prevents another client from booking that time. No-shows will result in a fee equal to 50% of the missed service. More than two missed appointments may result in being declined from future bookings.

4. RIGHT TO REFUSE SERVICE

LashOut Beauty Bar reserves the right to refuse service when necessary. Service may be refused if a client:

  • Has health issues that may affect or be affected by the service

  • Has withheld important information relevant to the service

  • Did not show up for a previous appointment or repeatedly cancels

  • Behaves inappropriately or is intoxicated

  • Presents circumstances that make the service unsafe or unsuitable

Under such circumstances, our team may refuse service at its discretion.

5. PRICING POLICY

If you are unsure about service pricing, please confirm with your technician before your appointment begins. Our goal is to provide transparency, excellent service, and the best overall experience.

6. LASH CARE & SATISFACTION POLICY

At LashOut Beauty Bar, your comfort, safety, and satisfaction are our priorities. Every lash set is applied with care and precision to provide beautiful, lasting results.

Allergic Reactions
Although allergic reactions are uncommon, sensitivities to lash adhesive or related products can occur. If you experience a suspected allergic reaction, please contact us promptly. We offer complimentary professional lash extension removal in the event of a suspected allergic reaction.

If you experience severe swelling, difficulty breathing, or other serious symptoms, seek immediate medical attention.

Lash Retention Concerns
Some natural shedding is expected. However, if you experience unusual or excessive lash loss within 72 hours of your appointment, please contact us and send photos so we can evaluate your concerns. If the issue is determined to be related to the original lash application, a complimentary correction may be provided.

This guarantee becomes void if the client has altered the lashes in any way, including but not limited to:

  • Cutting or trimming the lash extensions

  • Pulling, picking, or removing lashes

  • Adding strip lashes, clusters, or extra lashes

  • Applying mascara, glue, or products that interfere with the extensions

  • Having another lash technician alter, refill, or modify the set

  • Any other tampering or damage to the original lash set

Any corrections needed after such alterations will be treated as a new chargeable service.

7. NON-REFUNDABLE SERVICES

All completed services are non-refundable. However, LashOut Beauty Bar is committed to addressing legitimate concerns professionally and fairly.

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